FAQ

Some frequently asked questions about Peggy Li Creations jewelry, answered!

What's the best way to care for my jewelry?

Heat and humidity, along with perfumes and chemicals, can trigger a chemical reaction with your jewelry and cause it to tarnish. I always recommend removing your jewelry before going in a swimming pool/bathing/bed and to not store your jewelry in the bathroom.

Your jewelry ships individually in reusable zip lock bags, which are a great way to store your pieces (and keep them from tangling with each other as well)! 

I lost an earring! May I order a single earring?

It's possible! Please contact me and let me know your situation. If you own a handmade earring, it may be difficult to match it exactly so you may have to ship me the single earring to get the pair made.

How do I add a charm to my personalized charm necklace?

I offer individual letter charms for my round charm initial necklaces in both sterling silver and 14k gold-filled. If you have a special requirement or question, just email me!

Add a silver initial

Add a gold initial

What do you do to make your jewelry eco-friendly?

Whenever possible, I will work with US-based manufacturers and sources that believe in fair wages and green eco-friendly practices. The metals I use are 14k gold-filled, gold plated silver, sterling silver, fine silver, Bali silver and real karat gold. Read more about 14k gold-filled components and gold plate vermeil and vermeil styles on the blog:

Blog: What is the difference between 14k gold-filled and gold vermeil?

At my workbench, I recycle my metal scraps and use boxes and packaging materials that use recycled materials. I also keep my packaging of your shipment to a minimum to avoid unnecessary waste (a pet peeve of mine!). 

I also reuse the packing materials from my supply shipments whenever I can.

How did you get your jewelry on TV?

I've always been a big fan of TV (favorite shows of all time: X-Files, Star Trek, Law & Order). While living in Los Angeles, I got to meet the costume designer for "Buffy, the Vampire Slayer" and the rest is history!